Cases

Izzi Brand Strategy

Izzi Brand Strategy

Creating a disruptive brand for an integrated telecommunications group.

Mondelez Kips

Mondelez Kips

Engaging ‘kiosqueros’ through a meaningful digital experience to create an emotional connection with Mondelez.

Escuta Natura

Escuta Natura

Empowering Natura to improve relationship management through an empathetic understanding of user journeys in the stakeholder ecosystem.

World Cocoa Foundation

World Cocoa Foundation

Understand the decision-making processes of successful farmers in Côte d’Ivoire to identify the strategies and insights that could inform services and interventions for the general cocoa-farming population.

Innovation Inside Study

Innovation Inside Study

To understand the detailed conditions surrounding innovation, INSITUM conducted a qualitative and quantitative study. This study sheds light on the current state of innovation in organizations...

Intel Classmate PC

Intel Classmate PC

Acquiring a deep understanding of the education ecosystem in developing countries as a platform for the creation of new technological products for teachers, students, and parents.

SME Service Experience

SME Service Experience

Shaping opportunities to enhance customer satisfaction, grow revenue and improve the experience of customers (small & medium sized businesses) globally.

B2B Service Model

B2B Service Model

Boosting customer satisfaction with a new service model while envisioning new business opportunities for a B2B metals producer.

Innovation Capabilities

Innovation Capabilities

Designing and implementing an user-centered innovation methodology in a governmental program for the textile and apparel exportation.

Smirnoff Mix

Smirnoff Mix

Shaping and adapting a worldwide successful beverage for the Latin American culture, lifestyle and social dynamics.

Ocean Center

Ocean Center

Defining a new developer center service experience based on deep understanding of sociocultural and economical context, and the needs and expectations of the different profiles of future players.

Portal do Conhecimento

Portal do Conhecimento

Designing a digital ongoing training platform through a deep understanding of the different profiles, behaviors and needs of Natura’s consultants in Brazil.