Engaging ‘kiosqueros’ through a meaningful digital experience to create an emotional connection with Mondelez.
Empowering Natura to improve relationship management through an empathetic understanding of user journeys in the stakeholder ecosystem.
Inventing new technological products and services for educational ecosystems in developing countries.
Mapping the cancer patient journey to improve the treatment experience and overall quality of life.
Boosting customer satisfaction with a new service model, while inventing new business opportunities for this B2B metals producer.
Designing a new soft-serve ice cream experience -- from concept to launch.
Using gamification and behavioral economics to create an engaging online patient platform to improve compliance to chronic disease treatment.
Exploring the contexts, barriers, needs and outcomes regarding innovation in organizations.
Designing an ongoing digital training platform for direct sales consultants in the natural, sustainable beauty and consumer goods space.