We work with global companies, startups and the public sector to develop new and improved products, services, brands and experiences based on a deep understanding of people. We also help organizations develop their own internal culture of innovation.

Brand Development

  • Brand Experience
  • Brand Positioning
  • Brand Design

Strategic Research

  • Ethnography & Insights Development
  • Strategic Segmentation
  • Ad-hoc Research

Digital Interaction

  • User Experience Design (UX)
  • Information Architecture
  • Multi-Platform Usability Research

Organizational Innovation

  • Innovation Strategy & Pipeline
  • Innovation Capabilities
  • Innovation Process & Methodology

Product Strategy

  • Concept Development
  • Product Design
  • Design Language


    Service Innovation

    • Customer Experience
    • Business Model Innovation
    • Process Innovation

    Insitum INSIDE

    • Design Thinking Basics
    • Organizational Innovation 
    • Behavioral Science Applied to Experience Design
    • Contextual Immersion Tours
    • Design Research + Insight Development
    • Service Design Basics