At INSITUM, we strive to create positive impact in the world by crafting solutions that are meaningful to people and that create sustainable value for organizations. Our work is the result of close collaboration and lasting relationships with our clients. Here are a few examples:
Engaging ‘kiosqueros’ through a meaningful digital experience to create an emotional connection with Mondelez.
Empowering Natura to improve relationship management through an empathetic understanding of user journeys in the stakeholder ecosystem.
Exploring successful Ivorian cocoa farmer strategies to inform service design.
To understand the detailed conditions surrounding innovation, INSITUM conducted a qualitative and quantitative study. This study sheds light on the current state of innovation in organizations...
Acquiring a deep understanding of the education ecosystem in developing countries as a platform for the creation of new technological products for teachers, students, and parents.
Shaping opportunities to enhance customer satisfaction, grow revenue and improve the experience of customers (small & medium sized businesses) globally.
Boosting customer satisfaction with a new service model while envisioning new business opportunities for a B2B metals producer.
Boosting the innovation culture in an insurance company
Designing and implementing an user-centered innovation methodology in a governmental program for the textile and apparel exportation.
Reinforcing a category by creating new wireless landline concepts.
Shaping and adapting a worldwide successful beverage for the Latin American culture, lifestyle and social dynamics.
Defining a new developer center service experience based on deep understanding of sociocultural and economical context, and the needs and expectations of the different profiles of future players.
Designing a digital ongoing training platform through a deep understanding of the different profiles, behaviors and needs of Natura’s consultants in Brazil.
We helped our client improve some informative content included on all product packaging.
For this project we uncovered Brazilian livestock farmers’ needs related to a visual identification system for cattle as part of a larger weight-monitoring system.
Insitum was engaged to help understand the online buying processes of our client's customers, highlighting motivators and barriers.
For this project, we were tasked with understanding the barriers and opportunities of a prototype of a prostetic device to help rehabilitate babies with a hip condition.
Our job was to design a new insurance policy, including road-side assistance, for one of the largest insurance companies in Latin America.
Here, our primary project goal was to design a sustainable mobile gaming service that would boost our client's smartphone sales in Latin America.
In this case, we helped a prominent university create a new, more inviting admissions experience for prospective students and their parents by optimizing the decision-making process.
In this case, we co-designed concepts for easily transportable meat products for the future portfolio of a food and beverage company.
We were tasked with understanding user behaviors around social interactions, online media consumption, content discovery, curation and sharing in Brazil for a large technology company.
Insitum developed the concept and UX design for a new suite of banking services targeting young adults by responding to their needs, helping them fulfill their aspirations.
In this case, we integrated mobile imaging into the property insurance claims experience for a major U.S. insurance company.
For the internal innovation group within a governmental organization, Insitum helped develop new innovation capabilities through training and coaching.
For this project, we were tasked with describing and understanding the "new Colombian" and his/her role in society.
For this project, we uncovered new implications about online and mobile shopping in Brazil through a deep understanding of consumers' perceptions.
In this project, we explored the potential of baked-goods concepts and evaluated the drivers behind user perceptions to understand relevant elements and differentiators for each.
Insitum developed a new business model and experience design for a home maintenance service for a leading insurance company.
Insitum was engaged to define the UX information architecture and design guidelines for an academic intranet site.
Insitum was engaged to develop an innovation strategy to help merge two major financial institutions.
Insitum collaborated with a group of entrepreneurs to promote a new hippotherapy (speech) program for underprivileged school children.
Our objective was to define an accessible yet inviting experience for a new soft-serve ice cream offering.
To better understand the future of computational imaging for a technology company, Insitum traced the path that images take from point of capture to manipulation to sharing.
we defined the value proposition and service experience that a major Latin American tire manufacturer.
For this project, our primary goal was to create new solutions to increase the adoption of mobile money usage in Honduras.
Insitum helped an important Mexican textile foundation define a strategic initiative designed to promote more sustainable practices.
Instium was tasked with studying strategy and instituting benchmarks for an in-house innovation team at a global logistics and supply company.
For a sports nutrition product geared toward young athletes, we were asked to identify sport influencers via social media in the U.S. and Brazil.
Develop communication and growth strategies based on media consumption behaviors of independent film enthusiasts.
For this project, Insitum generated an information architecture for the Web site of a retail investment and real estate brokerage firm.
- Agribusiness 2
- B2B (Energy Mining Petroleum) 2
- Education 2
- FMCG 1
- Financial Services 7
- Food & Beverage 6
- Government & Public Sector 2
- Healthcare & Medical 1
- Media & Entertainment 2
- Mobility & Transport 3
- Personal Care 3
- Real Estate & Urban Development 1
- Social Responsibility 2
- Technology & Electronics 8
- Telecommunications 1